The industry of the lodging Web is evolving and changing day to day, like the technology. For example, for 8 years, the servers dedicated with 32 GB of RAM would cost around $ 600 per month, but today with one better configuration, the servers of 32 GB of RAM are available to only $ 150 per month. Similar to this, are multiple improvements in the technology that implies compression, yield, scale, speed, security and storage. This technological improvement is what it impels to reduce the price to us. One does not worry, we know clearly this industry by more than one decade and know what we are doing. All the prices that see in our website are final and they do not have hidden positions.

As much in the industry of the domain as of the Hosting much competition exists, we we were dedicated to the Hosting that is what better we know to do. For the domains them we can recommend very good suppliers and among them it is: dondominio.com (the best one of the market).

In order to avoid the fraud, all the accounts activate after a process of payment verification manual. Once the payment is verified, the account activates right away. At any time, if it needs an urgent activation, it does not doubt in contacting opening a ticket to us live of support or by means of chat. The majority of the activations of the account is realised within the 30 minutes, the maximum time for the activation during the week ends is of 3 hours.

We have a limit settled down in our package of €œStandard€ lodging, but we can extend to him if you make good use of them by means of a request to the technical department. We did not receive to him by the extension. We solicit that it uses the resources of the servant of optimal way, without abuse of resources. As it knows, the majority of the lodging companies Web of nowadays offers space in disc and limitless bandwidth (this never is certain). For more details, it consults our pages FUP and AUP.

No, the function €œadditional Domains€ is deshabilitada in DirectAdmin. Lamentably, we cannot qualify this function, does not open a support ticket that asks for the activation of additional domains. The lodging plan only works with 1 only domain, if it needs more domains, has to buy a plan for each domain.

At this moment we offer two plans of lodgings; Plan with cpanel DirecAdmin with 5 Gb of storage and the best price of the market and plan with the famous Control Panel €œcpanel€ and accounts of up to 20 Gb of storage

You do not worry, we can HELP. If it has an account of DirectAdmin lodged with another supplier, we can transfer the content of his site (s) totally free. In order to begin a process of transference of the website of DirectAdmin, it opens a ticket of support along with his name of user and password of DirectAdmin of the present supplier and our equipment of migration will move its website to our servers. If it has a website that is not lodged through DirectAdmin (for example: cPanel, Plesk, Webmin€¦) still we can directly move the content of the website of servant to servant without having to unload all the data to his local computer. For more details, it opens a support ticket.

Yes, if it wishes to cancel within 15 days we will give back his complete money to him. Passed the period of test and if it does not say anything, we will understand that it wishes to continue with the service. For more details, it visits our page of SLA.

We do not offer telephone attendance because we really think that it would not be possible to provide the same effective attendance by telephone. We have decided this for 3 reasons: (a) Is faster. We can arrive quickly at the bottom of his questions without putting it in delay. (b) the support of entrances in line maintains detailed registries in a single place. This guarantees that nothing is lost in the translation if we needed to scale his problem. We will always have access to previous tickets so that it does not have to repeat questions. (c) Can make questions by means of WhatsApp and we will try to respond as rapidly as possible, in case of technical attendance always has to send a ticket.

Simply it opens a support ticket to obtain a fast resolution of its technical problems. Our system will allow to open to a ticket granting to him a number him of unique ticket identification that will maintain it informed in each passage into the way while the technician solves his request. Any new update will be sent automatically to its e-mail, so that it can be informed on the present state into the request on watch, since a technician to his case until the end when assigns itself the technician closes his ticket and the problem is solved.